State Farm® Insurance Agent Matt Morris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Wolfe
November 15, 2024
5
out of
5
rating by Tyler Wolfe
"I recently began utilizing the Matt Morris team’s services, and have been impressed by every aspect of their custom service. Zach is the best! He made the whole application process incredibly smooth, and had an answer for every question (both straightforward and maybe out of pocket) that I threw at him. I’ve never had more positive feelings about an insurance group. 10/10 would recommend."
We responded:
"Tyler, thank you for your fantastic review! I'm glad to hear that Zach made your application process smooth and was able to answer all your questions. It's wonderful to know you have positive feelings about our team. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you need anything else, don't hesitate to reach out! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Lane Scott
October 31, 2024
5
out of
5
rating by Lane Scott
"So thankful for Matthew! He was a life saver and so incredibly helpful! Great people to work with!"
We responded:
"Lane, thank you so much for your kind words! I'm glad I could be of help when you needed it. Our team always strives to provide great service, and it's wonderful to know you had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Sarah Sites
October 31, 2024
5
out of
5
rating by Sarah Sites
"Matthew was SO helpful! This is a great group of people! Thanks for everything!"
We responded:
"Thanks so much, Sarah! I'm really happy to hear that Matthew was able to assist you. Our team is grateful for your kind words and support. If you need anything else, feel free to reach out. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
John Nichols
October 30, 2024
5
out of
5
rating by John Nichols
"About 3 years ago our Insurance agent of almost 40 years retired, I was in bad health and just purchased one of those online only. The contrast to the fantastic personal service provided by Matthew Townsend is stunning. No need to explain never ending Phone Trees or Chat Bots. Matthew is smart efficient and just plain nice. He instantly cut our Insurance cost with the same or better coverage and could respond to my questions about OEM Parts or $100 dollar deductible Windshields. Well if you got this far just call him. John"
We responded:
"John, thank you so much for sharing your experience! I'm glad to hear that our personal service has made such a positive impact. It's wonderful that we could help you save on insurance costs while providing the coverage you need. Matthew's dedication to answering your questions and offering efficient service is something we truly value. If you ever have more questions or need further assistance, don't hesitate to reach out. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Austin Morgan
October 25, 2024
5
out of
5
rating by Austin Morgan
"Great experience, Matthew Townsend was a tremendous help and made the entire process very easy"
We responded:
"Austin, thank you for sharing your experience! I'm glad Matthew was able to assist you and make the process smooth. We appreciate your feedback and are here for any future needs. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Yerize Istúriz
October 23, 2024
5
out of
5
rating by Yerize Istúriz
"I am really pleased about the customer service that Mathew Thowsand is offering, he has gone the extra mile to satisfy all of our needs as a customer. If you have any questions, he's your guy."
We responded:
"Thank you, Yerize, for sharing your positive experience! I'm glad to hear that Mathew has been able to meet all your needs and provide exceptional customer service. We truly appreciate your recommendation and are here to help with any questions you may have. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
martina manuel
October 16, 2024
5
out of
5
rating by martina manuel
"Excellent people and great insurance!"
We responded:
"Martina, thank you for your kind words! We're happy to know you had a positive experience with our team and our insurance services. If you ever need anything in the future, we're here to help. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
coca1019
July 18, 2024
5
out of
5
rating by coca1019
"The folks at Matt Morris State Farm are the best! Sharon and her dad Don handled my homeowners and auto insurance for many years. When my daughter was in an accident several years ago, Sharon stayed on the phone with me for over an hour to walk me through everything. Sharon and her dad felt like family, and I could always count on them to look out for me. When Matt Morris took over after Don retired, that family atmosphere only got better. Zach, Alison, and Sharon are all Rockstars! They're work hard to find the best rates without sacrificing coverage. The customer service and follow-ups are second to none. I highly recommend giving them a chance to earn your business."
We responded:
"Thank you so much for your wonderful review! We're ecstatic to know that Sharon and Don provided such exceptional service over the years and that the transition to our office has only enhanced your experience. It's fantastic to hear that Zach, Alison, and Sharon have continued to deliver top-notch customer service and support. We truly appreciate your recommendation and are always here to help with any of your insurance needs! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Benjamin Davis
June 26, 2024
5
out of
5
rating by Benjamin Davis
"My family has been using State Farm, for home & auto, a little over a decade, now. When life, as life does, throws unexpected curve balls, or better even, thousands of dollars in vehicle repairs your way, one really wants to throw in the towel. Recently had a run in with a deer, damaging $4k’s worth of parts, but I’m only out $500 (deductible). A rep was there to guide me through the claims process, aided in calling a tow truck, ensured I made it back home, reserved my rental car, and, days later, called to check in with me. Picking up the rental was a breeze. All of this was done, through the State Farm app, at my own pace. The app made everything 10x’s faster and convenient. The auto repair shop has sent text messages, with updates, on my car’s repairs. The rental car’s return date is a week over the estimated date that my car will be completely repaired, ensuring I am not without a vehicle. Grateful is an understatement, State Farm. From the bottom of my head, thank you. -Disabled Veteran"
We responded:
"Benjamin, we are overjoyed to have been able to assist you during your unexpected car repair journey! We are pleased that our team could provide you with a seamless claims process and keep you informed every step of the way. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need further assistance, feel free to reach out. - Matt Morris, State Farm Insurance Agent, Little Rock, AR"
Adriane Roberson
June 25, 2024
5
out of
5
rating by Adriane Roberson
"When I switched companies I was a bit worried but found these wonderful people who made it easy quick and no hassle!! They also found me a great rates and made it to where I was able to set a due date that worked for my pay schedule!!! Thank you so very much!!"
We responded:
"Adriane, we're thrilled to have made your insurance transition smooth and hassle-free! We're pleased you found great rates and a convenient due date. Thank you for choosing us to assist with your insurance needs. We look forward to helping you in the future! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Lupe Escalante
June 25, 2024
5
out of
5
rating by Lupe Escalante
"As a new resident of Little Rock, we needed insurance for our vehicles. Our agent Ryan was absolutely AWESOME! Thank you Ryan for your patience and professionalism."
We responded:
"Thank you, Lupe, for your fantastic review! I'm thrilled that Ryan provided you with awesome service for your vehicle insurance needs. We're pleased to have you as a new resident in Little Rock! If you ever need assistance in the future, our office is here for you. - Matt Morris, State Farm Insurance Agent, Little Rock, AR"
Tim Martinson
May 28, 2024
5
out of
5
rating by Tim Martinson
"Katie was a delight to work with. Pleasant and no pressure. Recommend to other's for sure"
We responded:
"Tim, we're glad you had a positive experience working with Katie! We're pleased to hear she provided a no-pressure and pleasant service. Thank you for recommending us to others! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Steve Swartz
May 18, 2024
5
out of
5
rating by Steve Swartz
"These guys are very personable and easy to work with. Most importantly they answer your calls and are quick to respond. Friendly, fast and they listen to what you need."
We responded:
"Steve, we're thrilled you found our team personable, responsive, and attentive to your needs! We're pleased to have provided you with friendly and fast service. Thank you for choosing us for your insurance needs! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Tyler Harrison
February 29, 2024
5
out of
5
rating by Tyler Harrison
"Insurance made easy. We all come into this process with questions and concerns, but after working with Ryan, I can tell you there’s no reason to put this off. Get it done easy here."
We responded:
"Thank you for the wonderful review, Tyler! Ryan is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
Jordan
February 28, 2024
5
out of
5
rating by Jordan
"Couldn’t suggest Ryan any more! He makes the frustration of dealing with insurance simple, fast, and understandable. 10/10 would recommend! No more frustration! Love it! Holler at Ryan if you are looking to renew or shop your rates!"
We responded:
"Thank you, Jordan, for your positive feedback and for acknowledging the exceptional assistance provided by Ryan. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
William Lawrence
February 28, 2024
5
out of
5
rating by William Lawrence
"Matthew did a wonderful job assisting me in obtaining a new insurance policy when my previous insurer significantly increased my rates. Would recommend Matthew to everyone looking for a new policy!"
We responded:
"William, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Matthew was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Clarissa Earnest
February 28, 2024
5
out of
5
rating by Clarissa Earnest
"Matt and his team are amazing. I recently had to give him a call regarding my policy, and he took care of it with ease. He was very professional, and I highly recommend him."
We responded:
"Clarissa, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Kazem Sohraby
February 28, 2024
5
out of
5
rating by Kazem Sohraby
"A group of very fine insurance agents. I got a better deal for 2 cars and my home than the previous insurance companies (get out of AutoOwners Insurance company ASAP!!!). Matt Morris group of people are prompt responding to the customer and very helpful too."
We responded:
"Thank you for the wonderful review, Kazem! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Lorrin Ray
February 28, 2024
5
out of
5
rating by Lorrin Ray
"I’ve been working directly with Matthew Townsend for almost a year now with renters and auto insurance. He has been extremely helpful with guiding me to the right coverage plans, and he always goes above and beyond when working me! Matthew makes dealing with insurance coverage feel a dream!"
We responded:
"Thanks for the kind words, Lorris! We’re happy to hear Matthew was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
tyler yeoman
February 28, 2024
5
out of
5
rating by tyler yeoman
"My experience with Matt Morris was outstanding and I would recommend anyone who might be looking for insurance or interested in getting a quote to call my guy Matt, he will get you taken care of!"
We responded:
"Tyler, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
Israel Navarro
February 28, 2024
5
out of
5
rating by Israel Navarro
"I moved to AR and had to switch insurance plans. Matt and his team did a great job of providing me a quote and they also did a great job of breaking down all the different costs for me. I am thankful to have Matt and his team as my insurance agent's for my vehicles and renter's insurance. Very professional team, thank you Matt!"
We responded:
"We love seeing reviews like this, Israel! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Patrick Sullenger
February 28, 2024
5
out of
5
rating by Patrick Sullenger
"Matthew was very professional and very knowledgeable. He took excellent care of me and my family. I would highly recommend to give him a call for any Insurance needs."
We responded:
"Patrick, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Bryan Harrison
February 8, 2024
5
out of
5
rating by Bryan Harrison
"Nothing, but the very best service right here! Ryan was outstanding and very professional!"
We responded:
"Bryan, we're thrilled to hear about your exceptional experience with Ryan! Thank you for your kind words and for entrusting us with your insurance needs. We're here to provide you with the best service possible!"
Christi Roberts
January 31, 2024
5
out of
5
rating by Christi Roberts
"Ryan and this office helped me with my life insurance needs."
We responded:
"Christi, thank you for the shoutout for Ryan! We're. happy to hear he was able to setup your life insurance policy."
miles hickman
January 30, 2024
5
out of
5
rating by miles hickman
"I have been working with Matthew Townsend over the past few months on helping setup insurance for my wife and walking us through the whole process. He has been a great help and super easy to work with. I would highly recommend him to anyone needing information or help with their insurance!"
We responded:
"Miles, we are grateful for your kind words and thrilled to hear about your positive experience with Matthew. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Matthew exceeded your expectations."