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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chelsea Acklen

Chelsea Acklen

February 28, 2025

5  out of  5
rating by Chelsea Acklen
"Been with State Farm for years, great company!"
We responded:
"Thank you, Chelsea, for your long-standing support and for sharing your positive experience with us! We're happy to have you as part of our State Farm family. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Mike Alderson

February 28, 2025

5  out of  5
rating by Mike Alderson
"Great service, great team to work with!"
We responded:
"Thank you, Mike! I'm glad you found our service and team great to work with. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Veronica Waite

February 28, 2025

5  out of  5
rating by Veronica Waite
"Great Customer Service. Thank you to Lincey for being so patient with me and answering all of my questions (and actually returning my calls which many places don't even do). She was able to help get much better coverage and rates for my Dad."
We responded:
"Thank you, Veronica, for sharing your experience! I'm happy to hear that Lincey provided the patience and support you needed, and that she was able to secure better coverage and rates for your dad. Our team is always here to assist with any questions or future needs you may have. Feel free to reach out anytime!"
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Connie Rash

February 28, 2025

5  out of  5
rating by Connie Rash
"I spoke with Lincey on the phone trying to get help on my insurance. She was wonderful and gave me a bundle deal and was able to save me money on my car insurance and house insurance. I highly recommend Lincey to help you. She was very patient and personable with me."
We responded:
"Thank you, Connie, for sharing your experience! I'm happy to hear that Lincey was able to assist you with a bundle deal and save you money on both your insurance. Her patience and personable approach truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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mattu08

February 28, 2025

5  out of  5
rating by mattu08
"Zach Alderson is the best at what he does. I have been very happy with State Farm."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that Zach has provided you with such excellent service. Your satisfaction with State Farm means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Ryan Roberts

February 27, 2025

5  out of  5
rating by Ryan Roberts
"I did business with Zach Alderson and some with Matthew Townsend. These 2 guys are the cream of the crop when it comes to assisting people with their insurance needs. Give either of these guys a call and you will be greeted with amazing service and great results!"
We responded:
"Thank you, Ryan, for your fantastic review! I'm happy to hear that Zach and Matthew provided you with such outstanding service. Their dedication to assisting with insurance needs truly shines. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
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Charles Stewart

February 14, 2025

5  out of  5
rating by Charles Stewart
"Mr Matt Morris, our agent with State Farm, was able to get us the lowest policy rates possible for our home and autos. He also signed up family members. Extremely nice person. We're glad to do business with him and State Farm."
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to know that we could assist you and your family in securing the best rates for your policies. It's wonderful to have you as part of our State Farm family. If you ever have any questions or need further assistance, feel free to reach out."
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Shalonda Stewart

January 31, 2025

5  out of  5
rating by Shalonda Stewart
"Matt is an excellent agent. He is very knowledgeable and honestly answered all the questions I had. I would definitely recommend."
We responded:
"Thank you, Shalonda, I'm glad to know that you found the information helpful and that all your questions were answered. Your recommendation means a lot to us. "
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Mike Briley

January 30, 2025

5  out of  5
rating by Mike Briley
"When I retired recently, the life insurance I had always carried through work didn’t continue. My kids are all grown and out of the house now, but I was a bit worried about how my family would have to deal with end of life expenses when that time eventually comes. I spent an afternoon speaking with Zach and he took me through all of the different options that were available to me. We found a plan and price point that matched what I was looking for and now I am enjoying retirement stress free!"
We responded:
"Thank you, Mike, for sharing your experience! I'm glad Zach was able to assist you in finding the right life insurance plan that fits your needs. It's wonderful to know you're enjoying your retirement without any worries. If you have any questions, feel free to reach out anytime. Enjoy your retirement!"
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Nelson McCain

January 29, 2025

5  out of  5
rating by Nelson McCain
"They helped me a ton!"
We responded:
"Thank you, Nelson, for your positive feedback! I'm happy to know that our assistance made a significant impact. If you have any more questions or need further help, feel free to reach out. We're here for you!"
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Colton C.

January 28, 2025

5  out of  5
rating by Colton C.
"Matthew is always helpful, and he has always been available when I need him. He made the insurance process for my home and auto insurance much easier than I have experienced before! Like a good neighbor, Matthew is there!"
We responded:
"Thank you, Colton, for your wonderful feedback! I'm happy to know that we could assist you with your insurance needs. It's great to hear that the process was smoother for you this time. If you ever have more questions or need further assistance, don't hesitate to reach out. I'm here to help!"
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Jack Stanislow

January 28, 2025

5  out of  5
rating by Jack Stanislow
"Finding new insurance policies can be quite a difficult process, especially when you’re new to an area. I reached out to Matt Townsend last Fall, well before moving to Arkansas, and he and his team have been wonderful to work with. Just last month, we set up my auto/home policies and Matthew’s knowledge and service really were top tier. Very glad to do business with them!"
We responded:
"Thank you, Jack, for sharing your experience! I'm happy to hear that Matt and the team were able to assist you with setting up your policies. It's great to know that Matthew's knowledge and service made the process smooth for you. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Arielle Drake

January 27, 2025

5  out of  5
rating by Arielle Drake
"Matthew was very helpful with explaining everything and answering all of my questions."
We responded:
"Thank you, Arielle, for sharing your experience! I'm glad Matthew could assist you by explaining everything clearly and answering all your questions. Our team is always here to help with any future needs you may have."
Profile photo of William Frazier (Will)

William Frazier (Will)

January 27, 2025

5  out of  5
rating by William Frazier (Will)
"5 STARS ⭐️ ⭐️⭐️⭐️⭐️ They’ll treat you like family and take care of all your insurance needs! Give them a call today!"
We responded:
"Thank you, Will, for the fantastic review! I'm happy to know that you feel like family with us and that we could take care of your insurance needs. If you ever have questions, don't hesitate to reach out. We're here to help!"
Profile photo of Anthony White

Anthony White

January 21, 2025

5  out of  5
rating by Anthony White
"I decided to change auto insurance after 40 years with the same company. Thanks to Matt Morris State Farm Agency, I now have better rates and coverage."
We responded:
"Thank you, Anthony, for choosing us for your auto insurance! We're happy you're enjoying the rates and coverage. If you have questions, reach out anytime. We're here to help!"
Profile photo of Tyler Wolfe

Tyler Wolfe

November 15, 2024

5  out of  5
rating by Tyler Wolfe
"I recently began utilizing the Matt Morris team’s services, and have been impressed by every aspect of their custom service. Zach is the best! He made the whole application process incredibly smooth, and had an answer for every question (both straightforward and maybe out of pocket) that I threw at him. I’ve never had more positive feelings about an insurance group. 10/10 would recommend."
We responded:
"Tyler, thank you for your fantastic review! I'm glad to hear that Zach made your application process smooth and was able to answer all your questions. It's wonderful to know you have positive feelings about our team. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you need anything else, don't hesitate to reach out! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
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Lane Scott

October 31, 2024

5  out of  5
rating by Lane Scott
"So thankful for Matthew! He was a life saver and so incredibly helpful! Great people to work with!"
We responded:
"Lane, thank you so much for your kind words! I'm glad I could be of help when you needed it. Our team always strives to provide great service, and it's wonderful to know you had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Profile photo of Sarah Sites

Sarah Sites

October 31, 2024

5  out of  5
rating by Sarah Sites
"Matthew was SO helpful! This is a great group of people! Thanks for everything!"
We responded:
"Thanks so much, Sarah! I'm really happy to hear that Matthew was able to assist you. Our team is grateful for your kind words and support. If you need anything else, feel free to reach out. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
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John Nichols

October 30, 2024

5  out of  5
rating by John Nichols
"About 3 years ago our Insurance agent of almost 40 years retired, I was in bad health and just purchased one of those online only. The contrast to the fantastic personal service provided by Matthew Townsend is stunning. No need to explain never ending Phone Trees or Chat Bots. Matthew is smart efficient and just plain nice. He instantly cut our Insurance cost with the same or better coverage and could respond to my questions about OEM Parts or $100 dollar deductible Windshields. Well if you got this far just call him. John"
We responded:
"John, thank you so much for sharing your experience! I'm glad to hear that our personal service has made such a positive impact. It's wonderful that we could help you save on insurance costs while providing the coverage you need. Matthew's dedication to answering your questions and offering efficient service is something we truly value. If you ever have more questions or need further assistance, don't hesitate to reach out. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Profile photo of Austin Morgan

Austin Morgan

October 25, 2024

5  out of  5
rating by Austin Morgan
"Great experience, Matthew Townsend was a tremendous help and made the entire process very easy"
We responded:
"Austin, thank you for sharing your experience! I'm glad Matthew was able to assist you and make the process smooth. We appreciate your feedback and are here for any future needs. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
Profile photo of Yerize Istúriz

Yerize Istúriz

October 23, 2024

5  out of  5
rating by Yerize Istúriz
"I am really pleased about the customer service that Mathew Thowsand is offering, he has gone the extra mile to satisfy all of our needs as a customer. If you have any questions, he's your guy."
We responded:
"Thank you, Yerize, for sharing your positive experience! I'm glad to hear that Mathew has been able to meet all your needs and provide exceptional customer service. We truly appreciate your recommendation and are here to help with any questions you may have. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
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martina manuel

October 16, 2024

5  out of  5
rating by martina manuel
"Excellent people and great insurance!"
We responded:
"Martina, thank you for your kind words! We're happy to know you had a positive experience with our team and our insurance services. If you ever need anything in the future, we're here to help. - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
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coca1019

July 18, 2024

5  out of  5
rating by coca1019
"The folks at Matt Morris State Farm are the best! Sharon and her dad Don handled my homeowners and auto insurance for many years. When my daughter was in an accident several years ago, Sharon stayed on the phone with me for over an hour to walk me through everything. Sharon and her dad felt like family, and I could always count on them to look out for me. When Matt Morris took over after Don retired, that family atmosphere only got better. Zach, Alison, and Sharon are all Rockstars! They're work hard to find the best rates without sacrificing coverage. The customer service and follow-ups are second to none. I highly recommend giving them a chance to earn your business."
We responded:
"Thank you so much for your wonderful review! We're ecstatic to know that Sharon and Don provided such exceptional service over the years and that the transition to our office has only enhanced your experience. It's fantastic to hear that Zach, Alison, and Sharon have continued to deliver top-notch customer service and support. We truly appreciate your recommendation and are always here to help with any of your insurance needs! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"
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Benjamin Davis

June 26, 2024

5  out of  5
rating by Benjamin Davis
"My family has been using State Farm, for home & auto, a little over a decade, now. When life, as life does, throws unexpected curve balls, or better even, thousands of dollars in vehicle repairs your way, one really wants to throw in the towel. Recently had a run in with a deer, damaging $4k’s worth of parts, but I’m only out $500 (deductible). A rep was there to guide me through the claims process, aided in calling a tow truck, ensured I made it back home, reserved my rental car, and, days later, called to check in with me. Picking up the rental was a breeze. All of this was done, through the State Farm app, at my own pace. The app made everything 10x’s faster and convenient. The auto repair shop has sent text messages, with updates, on my car’s repairs. The rental car’s return date is a week over the estimated date that my car will be completely repaired, ensuring I am not without a vehicle. Grateful is an understatement, State Farm. From the bottom of my head, thank you. -Disabled Veteran"
We responded:
"Benjamin, we are overjoyed to have been able to assist you during your unexpected car repair journey! We are pleased that our team could provide you with a seamless claims process and keep you informed every step of the way. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need further assistance, feel free to reach out. - Matt Morris, State Farm Insurance Agent, Little Rock, AR"
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Adriane Roberson

June 25, 2024

5  out of  5
rating by Adriane Roberson
"When I switched companies I was a bit worried but found these wonderful people who made it easy quick and no hassle!! They also found me a great rates and made it to where I was able to set a due date that worked for my pay schedule!!! Thank you so very much!!"
We responded:
"Adriane, we're thrilled to have made your insurance transition smooth and hassle-free! We're pleased you found great rates and a convenient due date. Thank you for choosing us to assist with your insurance needs. We look forward to helping you in the future! - Matt Morris - State Farm Insurance Agent, Little Rock, AR"